Initial Post- Module 11 Coursework Example | Topics and Well Written Essays - 500 words

Initial Post- Module 11 - Coursework Example According to the case provided, there are chances that Michelle must have received complains concerning hostile hospital environment. It is critical for Michelle to call the parties acting in hostility to one another and correct the situations through reconciliation since only dislike and rudeness cannot cause a hostile work environment. Staff relations are determined by the way through which the management addresses and interacts with the employees (Boshoff & Stewart, 2013). Maintaining positive relations with the staff helps to reduce workplace conflicts, enhance the staff morale, and increase worker productivity. Michelle should focus on improving communication through concentrating on personal face-to-face meetings since these allow employees to seek further clarifications and contribute towards decision-making to ensure that they are satisfied. Another strategy for improving staff relations is encouraging career development (Xerri, 2013); this encourages the management to work closely with the nurses and secretaries to improve their skills and answer any questions they have. Michelle should focus on treating the junior nurses and secretaries as individuals to avoid misunderstanding of employees caused by the fallacy of generalization. Teamwork is one of the fundamental requirements for better healthcare (Xerri, 2013). Michelle should focus on uniting the nurses, assistant nurses, and secretaries to create harmony in health service delivery. The status of lack of teamwork is the main causative agent for all the coordination problems identified in the health centre. Michelle should ensure there is fair distribution of work according to each member’s experience and position in the organizational structure. This will guarantee improved services since each staff will perform their duties effectively. Another strategy for improving the quality of service is by

Microeconomic issue- halo effect Essay Example | Topics and Well Written Essays - 750 words

Microeconomic issue- halo effect - Essay Example nsumers tend to associate the positive quality of a personality’s image with a product and its brand, and since consumers have aspirations and desires, the seller hopes that the image associated with the product is powerful enough for the consumer to take action; first, to desire the satisfaction associated with the image, and second, to think that the product and brand linked to the image would be the means to achieve that satisfaction. This association between a person’s reputation and his words and actions is what the Halo Effect is all about (Economist.com). Thorndike in a 1920 study observed the Halo Effect at work in a study involving soldiers and the way they rated their officers. He discovered that when soldiers viewed their officer in a positive way, all the officer’s actions are viewed positively. This is the way a son would treat the punishment from a father whom the son admires: every punishment is for the son’s good, no matter how unjust the punishment may seem to an outside observer. Applied to microeconomics and the behavior of firms and consumers, the halo effect can be observed at work in many instances. In fact, the global economic crisis may have been caused by the halo effect, and the same halo effect is being used to get the world out of the crisis. Rosenzweig, writing in the McKinsey Quarterly, observed how the halo effect could explain both business success and failure, emphasizing the importance of consumer or observer perception in determining economic behavior. Among the horror stories associated with the crisis, the investment scam of Madoff shows how the halo effect contributed both to his success and failure. Madoff was an investment banker who served as the Chairman of NASDAQ, the over-the-counter stock market that boomed in the late 1990s. According to the New York Times, Madoff was able to head NASDAQ because of his high-profile lifestyle and low-key consistency in generating above-average returns for investors. His

Harassment of Women

Harassment of Women WOMEN HARASSMENT Identification of the cause Harassment covers a wide range of offensive or unwanted behavior in order to make other person uncomfortable. Most often women are the victims of harassment and the offenders are male. Harassment is a form of illegal and discrimination and all the human rights laws prohibit this act but ratio of the harassment is continuously increasing although laws are present in our society There are many factors of harassment which varies from situation to situation. The most significant factor is our culture, values and the relative power and status of the men and women in our society. The way women and men are brought up in our society influences their behavior. Women usually lack the confidence because since childhood their behavior is customized to suffer silence and make compromises. On the other hand men are brought up exactly opposite to women. Such patriarchal view creates an atmosphere that allows men the freedom of sexual harassment in the workplace. In recent years, social and political changes have brought the power game. Advancement of women in career, their independence at work threatened the men. So in the tough times men try to insist on sexual favors in exchange for benefits he can give out due to his position. Harassment is a worldwide growing problem in every sector whether its government sector, private sector, schools or institute. Harassment hinders with people’s educational path and career and productivity. The effects of harassment can be physical, emotional, and psychological. Harassment at workplace is deepening its roots which cause adverse effects to the growth of economy which leads to lower morale and low productivity, increase in absenteeism and employee turnover that cost a lot to any organization. Global Overview of Sexual Harassment In the study of sexual harassment, comparisons across global societies are difficult .This is due to the differences in definition and perception of each society in the world. However, to understand the dynamics of harassment, it is essential to look at trends globally to understand the severity of the matter and why it is important to explore this problem in a different perspective. The discussion below clearly shows that globally, regardless whether in the United States, Europe or Asia; the focus of sexual harassment study is primarily focused on women and in the instances of the sample comprising of both sexes, the study focused on understanding the trends and problems from the victimsà ¢Ã¢â€š ¬Ã… ¸ perspective. United States Two major studies were conducted by the US Merit Systems Protection Board among US Federal Government employees. The first study, conducted in 1980, taking a sample group of 23,000 male and female employees which concluded that 42 % of women and 15 % of men were victims of overt sexual harassment in the past two years (Aggarwal, 1992). The other study in 1988 reported that about 36,000 federal employees left their job due to sexual harassment between 1985 and 1987 (Aggarwal, 1992). The US Merit Systems Protection Board estimated that it had cost US$267 million for the Federal Government in replacing employees who have left their jobs due to sexual harassment (Aggarwal, 1992). This figure itself reflects the severity of this issue when it is translated into financial means. In 1988, the other research by Working Women magazine conducted a sexual harassment survey of about 500 manufacturing and service companies in the US. The study concluded that at least 15% employees had been sexual ly harassed within the last 12 months (Aggarwal, 1992). In 1990, the study undertaken by the American Bar Association Young Lawyers Division showed that 85% of female lawyers and 78% of male lawyers had experienced one form of sexual harassment (Tengku Omar Maimunah, 2000). Another report published by the American Association of University Women (AAUW) on a national survey of 2,064 public school students found that 83% of girls compared to 79% of boys reported having experienced sexual harassment (Cummings Armenta, 2002). In Seattle, a study of city employees found that more than one-third of all respondents involved in the study (579 respondents) were sexually harassed in the previous 24 months of employment (Gutek, 1985). Dunwoody-Miller and Gutek (1985) found that 20 percent of California State civil service employees reported being sexually harassed at work in the previous 5 years from the date of the research. Gutek (1985) in her study on American women suggested that up to 53 percent of women had been sexually harassed some time in their working life. Europe Sexual Shakedown : In England 1978, the Sexual Harassment of Women on the Job was published to bring public attention towards sexual harassment and also make people aware of this issue as social problem.In United Kingdom, in 1976, over 9,000 women responded to a survey on sexual harassment conducted by Red Magazine. Which shows that more than 92% of these respondents reported that they perceived sexual harassment as a problem whereby 9-10% of the respondents reported that they had personally experienced one or more forms of unwanted sexual attention at the workplace (Dunwoody-Miller Gutek, 1985)? A study carried out in Sweden reported that 17 percent of about 2,000 women surveyed in 1988 stated that they tolerated obscene language, sexual innuendoes, groping, lewd suggestions and outright rape attempts in the workplace. In Germany, a poll carried out in 1990 in Frankfurt found that 25 percent out of 9,000 women surveyed reported sexual harassment. Another survey in1992 disclosed that two thirds of women reported being regularly harassed, but nearly 50 percent of their male colleagues did not think their behavior was offensive (Earle Madek, 1993). Finland, a nationally representive Womenà ¢Ã¢â€š ¬Ã… ¸s Safety study reported that 19.6% of women experienced a range of harassment behaviours over a one year period (Heiskanen Piispa, 1998). In a French National Survey on Violence Against Women, which asked about the incidents both at work and in public areas occurring in the last year, 15% of the women reported some form of harassment (Jaspard, 2001). In Italy, 24.4% of women between the ages of 14 and 59 reported at least one type of sexual harassment in the last three years (Sabbadini, 1998). Asia China had recently begun to undertake a sexual revolution (Farrer, 2000; Sha, Xiong Gao, 1994) along with the public concern about sexual behavior, media reports also suggest that the estimated growth of sexual harassment has also risen in salience as a societal focus, leading to serious counter-harassment efforts by the government (Fu, 2005). In 2000, the data taken from the survey conducted by Chinese Health and Family Life, a study was carried out to see the occurrence and the factors for sexual harassment in China. It was the first study conducted to use overall population sample to study all types of harassment committed in China. The sample of 3,821 participants was taken, and it represented the adult population of china between ages of 20-64 years. It resulted 15.1% of urban women reported some form of harassment in the previous year (Parish et.al, 2006). Sexual harassment in India is also regarded as a serious issue which has always been not reported due to social stigmas. A survey conducted by the Gender Study Group at Delhi University found that most women respondents felt that harassment comprises of male behavior that could be overlooked and ignored; it amounted to sexual harassment only when it crossed the threshold of their tolerance (Report on Sexual Harassment, 1996). A study conducted by the gender group ant took the sample of students of Delhi University and showed that 91.7 per cent of all the hostalite women and 88.2 per cent of the women had faced sexual harassment on the roads and within the campus (Report on Sexual Harassment, 1996). The percentage of Sexual harassment in India is very high and most of the cases are gone unreported. It is high time for the government of India to pass a effective legislation for women harassment and for the restored of sexually harassed women. Sexual harassment is known as â€Å"seku hara† in Japan. In 1989, the first study of sexual harassment was undertaken by a group known as Sexual Harassment in the Workplace Network. They collected data from 70 complainants and found that out of this, 40 had left their jobs due to their experiences. Their harassers were mostly married men with responsible jobs. A report made by the Japanese Trade Union Confederation discovered that 40 percent of working women said that they experienced some form of harassment in their life. Out of this, 2 percent reported that they were forced to have a relationship (Samirah, 1999). In the Asian region too, several countries have adopted legislation to address sexual harassment as well. For example, Sri Lanka amended its Penal Code in 1995 to include sexual harassment, defined according to an „unwelcomeà ¢Ã¢â€š ¬Ã… ¸ standard. The law states whoever, sexually harasses the other person, or by the use any foul language or actions, or cause s sexual annoyance or harassment to other person commits the offense of sexual harassment (Action against Sexual Harassment at workplace in Asia, 2001). Elsewhere, Bangladesh enacted the Suppression of Violence against Women and Children Act in the year 2000. This law states that if any male, trying to illegally satisfy his sexual desires, abuses the modesty of woman or makes any indecent gesture, his act shall be considered as sexual harassment (Action against Sexual Harassment at workplace in Asia, 2001). The Philippines also has an Anti-Sexual Harassment Act, introduced in 1995, to prohibit sexual harassment by anyone having authority, influence, or moral ascendancy over another. A survey conducted in the Philippines reported that 17 percent of 43 unionized and 291 non-unionized establishments had records of cases pertaining to sexual harassment (Action against Sexual Harassment at workplace in Asia, 2001). In the Republic of Korea, a study conducted by the Law Consumer Union in Seoul in October 2000, constituted of 567 public officers of whom 345 men and 222 women were taken for the survey and they found that almost 70 per cent of women and 30% of men said that they had at some time experienced sexual harassment. In 1999 the Korean Institute of Criminology concluded that 64% women respondents said they faced verbal harassment, 35 per cent reported physical harassment, and 34 percent had experienced visual harassment. Current situation in Pakistan Our society is complex. We claim to be democratic and free; however we never talk about myriad deep rooted issues that have injured our society. We declare to be an Islamic state, then why our women feel safer in Europe and America than this Islamic Islam who claims to give women rights. Our state and people are diplomatic actually, we fight for Aafia Siddiqui who had been tortured and assaulted by American soldiers, but we forget the countless of our Aafias who are assaulted, murdered in the name of honor, sexually harassed, tortured, raped and harassed daily within our beloved country. Many of our women kept themselves quiet over this injustice because they do not want to embarrass their families or to become the gossip of the town in doing so they don’t help to stop harassment. Few months ago, Human Rights regulator reported that 68% women are sexually harassed in Pakistan. If we look at the definition of sexual harassment, you would surely find those behaviors and gestures that are quite familiar in our society. In fact, constant staring, deliberately touching someone’s body, making sexually explicit comments, are all so common that many of us now don’t consider that harassment. Now we consider it daily routine matter. Sexual harassment is a form of gender discrimination. Men may be subjected to harassment but majority of the victims are women. In addition to the growing awareness about the adverse impact of sexual harassment there have been increasing efforts are taking place around the world to break the silence and also taking proactive steps in addressing it. Many sexually harassed persons put up with damaging physical and psychological effects because taking action can be frightening especially in the environment that do not provide practical and moral support. Most sufferers are ashamed and embarrassed and worry that they will be labeled as characterless women or otherwise a mistaken behavior and therefore women prefer to keep quiet about it. Unfortunately our society is a male dominated society. A working woman finds herself being harassed by its male colleagues in different ways such as staring, trying to touch her in a way that it doesn’t look awkward, standing too close to them, making them uncomfortable or just make her life miserable in order to show the power of being male. Whether a woman is working in a media channel or in a newspaper, a multinational organization, a fashion industry or in a university as a teacher or a student, women are usually the topic of their jokes. The problem is innate and nearly every third man in our country considers it a form of recreation instead of crime. In fact, when a victim who is most often a woman does speak out against the unwelcome behavior, the focus falls on her demeanor, her appearance and how she carried herself rather than on the assailant, and his shameless behavior. There are many causes but the most common fact is that male colleagues see their female counterp art is working because she is needy and needs money for her family and don’t accept them as their competitor. That’s a misconception because women not only have been stealing the top positions from men in almost every field, but they have also been found more stable under pressure and hardworking than men who tend to lose temperament when pressurized. They take female perspective to matters which give an added advantage to the employers and making the environment more competitive. So why doesn’t anyone put an end to this menace? Harassment is an entrenched issue in the Pakistan that needs continuous attention and demands secrecy. Although legal and institutional systems are present, but implementing the laws is still remains a challenge in our country. It will take more effort than just passing a law to save the women because until the necessary steps are not taken, women will continue to feel unsafe in our male-dominated society. Action plan When it comes to preventing harassment, we must need to look at the root cause of gender inequality and discrimination. There has been a trend that whenever the â€Å"gender gap† is greater such as in the condition of women’s health, their participation in the economy, low education levels, and lesser representation in politics. At this scenario women are more likely to experience violence and harassment. That means we need to take a long-term, universal and comprehensive approach that identify and protect women and provide equal human rights. So we must promote a culture of equality between men and women via institutional and legal reform, education, and awareness-raising and with the full cooperation of men and boys. Proactive steps: Harassment can be prevented at initial stages. Schools and institutes can play an important role to prevents violence and sexual behavior through education and information; develop a learning material to support safety education for children and young people so they are taught about sexual rights and safety skills in their basic schooling. The learning material should be invulnerable to society and our culture. This goal can be accomplished through awareness training and campaigns about gender discrimination and its psychological and physiological effects on people and through teaching skills we can also create empowerment among students to stand up for themselves when they experience any form of harassment. Training: Training can play a vital role in reducing harassment. We can create awareness about harassment through campaigns and training programmes’ in which they provide information and education about harassment on a regular basis to maintain a healthy environment When the circulation of information, communication and guidance about harassment take place it will strengthen the individuals to break the silence which often surrounds cases of harassment. Information sessions, personnel meetings, group discussion and problem-solving groups can prove very effective in the way of coping with violence by means of procedure and staff development programme on sexual harassment at work. Anti harassment policy: One should clearly define what constitutes under harassment. The anti harassment policies do not ensure that there would be complaint. In order to have effective policy we must communicate to everyone, clearly mention that all the teachers, students or staff are included so everybody knows what behaviors are intolerable and leads to punishment. Recently, the Government of Pakistan has introduced the law against the women harassment but the implementation is still difficult. So in order to make healthier environment, within the institutes or corporate must have their own anti harassment policies and procedures and ensure that response against harasser must be quick and efficient to stop the culture of despair and freedom of punishment and promote a culture of justice and support. Small scale implementation We are going to implement training awareness programmes and anti harassment policy to ensure the healthy environment for women to study. It will also provide protection and support to those who are harassed. This strategy will implement to public universities where the problem exists and no regulatory system is there to prevent such behaviors. Sometimes female students are being harassed by their male teachers or other male students. Because these institutes do not have any policy to prevent students from harassment in that scenario women have few options either drop the courses or put a stop to their higher education or let things happen the way they are. The policy applies to everyone whoever experience harassment he or she can go to complaint cell and report the complaint. It is the responsibility of the department to take necessary steps and quickly investigate and deal with all the complaints against harassment. Anti harassment policy is very important because when a teacher or a student commits harassment the chances of taking stand against them is low because there is no policy to which they can go or discuss the situation. Most women do not want to jeopardize their career so they keep their silence and this allows a male to keep harassing women that causes psychological effects. In order to maintain healthy and competitive environment this policy will help to provide equal opportunities and ways to cope with situation. Human resource department must introduce anti harassment department for all the staff and students and ensure the privacy. Clearly communicate the policies and procedure to everyone for dealing with harassment and also mention the consequences of breaking the policy. To ensure the effectiveness of the policy, the controlling department must get feedback from the sufferers. Keep monitoring and revise the policy when necessary and educate and give trainings on regular basis to make certain its effectiveness in the institute. Financials: In order to execute the plan we require personnel, equipment, furniture etc and estimate the monthly cost. Table: Events: Table: Personnel: Table: Equipment:

What Is a Franchise? Essay -- essays research papers

What Is a Franchise? Franchising is a form of business in which the owner, or franchiser, gives license to distribute products, services or methods of business to affiliated dealers, franchisees. In many cases franchisees are given exclusive access to a particular geographical area. The franchiser usually mandates uniform symbols, trademarks and standardized services. Thirty years ago franchising was a revolutionary new technology - a new and better way - a new and better way to retail goods, food products and services to the consumers. How was it greeted? The media called it a scam. Headlines were everywhere about how some little old lady lost her life savings to some flim flam franchise. Major fortune 500 companies were getting involved in franchising but these companies insisted that their names not be used in ads or magazine stories. Today franchising has turned into an $800 billion a year business. Experts estimate that today as much as one third of the goods and services in the U.S. are moved through franchising. It's hard to believe but franchising actually came within 11 votes of being outlawed by Congress of the United Sates of America. Essentially a franchise provides a tested formula for starting a business that has worked for others. It can save you from making costly errors, shorten your learning curve and help you make a profit more quickly. However, start-up costs are high and you are required to follow the company's specific procedures. The average f...

Elderly Abuse Essay

Lifespan stage and counseling-related problems. As part of being a human being, we are born and we grow old as time passes and then we die as life comes to an end. Part of human development is the stage of late adulthood. From the book â€Å"Human Behavior in the Social Environment,† by Jose B. Ashford and Craig Winston LeCroy, the years from age sixty until death are considered late adulthood. At this stage of life, there are many challenges that the elderly people face. Aging comes with the loss of being independent, age discrimination and diminished physical ability. During the aging process, there are also biological, emotional, intellectual, social and spiritual changes. Beside two other big challenges such as poverty and ageism, one of the biggest problems that elderly people face is elderly abuse when they are at the point in their lives where they are dependent of someone to provide supports for them. According to the American Psychological Association, an estimated 4 million older Americans are victims of physical, psychological or other forms of abuse and neglect. Many people who hear â€Å"elder abuse and neglect† think about older people who live in nursing homes or older relatives who live all alone and don’t have visitors. Being part of the counseling program, it is important for counselors to know that majority of incidents of elder abuse do not happen in nursing homes or other residential settings, but rather takes place at their own home with their own spouses, children, siblings or relatives. Forms of elderly abuse to be aware of are physical abuse, verbal/psychological/emotional abuse, sexual abuse, financial exploitation and neglect. Elder abuse is often a very complex problem that is caused by many reasons such as cultural issues, stress, society and other factors. Elder abuse affects both older men and women from all socioeconomic groups, cultures, race s and ethnicities. Bio-psycho-social developmental themes Bio-psycho-social developmental themes affecting late adulthood is crucial in  understanding elderly abuse. During this developmental stage, there are lots of changes in the biological systems among this age group. Problems related to elderly physical health include gradual loss of bone mass, joints are more restricted, variety of foot problems, and arthritis which is known to affect many elderly people. Power and speed of muscle decrease as well as strength and endurance. There is a decline in hearing and vision impairment. Skin gets thin and dryer which make the skin more easily bruised and injured. Maintaining independence and health is very important in the success of someone who is in this stage of development. With the biology of aging, the elderly become physically frail which cause others to care for them sometimes resulting in mistreatment and abuse. Forms of elderly abuse that affect the individuals biologically are physical abuse and sexual abuse. Physical abuse ranges from getting slapped, shoved, beatings, kicking, pinching, burning, and getting restrained with ropes or chains. Giving inappropriate medications is also part of physical abuse. Sexual abuse among this age group ranges from inappropriate touching, forcing sexual contact, rape, sodomy and coerced nudity. It is the least reported type of elderly abuse. Sexual abuse also includes taking pictures and forcing an individual to look at pornography. These two forms of elder abuse usually cause physical problems such as signs of body bruises, bruises around genital areas, unexplained sexually transmitted diseases, untreated wounds, sprains, broken glasses and bloody underclothing. There are changes in the psychological system of this developmental stage that contributed to elderly abuse and mistreatment. Alzheimer’s disease is the most common form of dementia for aging individuals. Alzheimer is literally having memory loss which is common among individuals that are in their sixty and above. Cognitive impairment increases with age and dementia is usually one of the biggest problems that often refer to irreversible cognitive impairment that affects an individual’s memory, personality, and functioning. According to the Alzheimer’s Association, cognitive impairment can sometimes be discovered early in individuals. When individuals are not able to recall names, forgetting words, misplacing things, having memory loss, getting lost in own street or neighbor, not knowing or forgetting chore needs to be done, they may possibly be showing Alzheimer’s disease or other forms of dementia. Behavioral and emotional changes occur in people with Alzheimer’s disease. As the disease gets worsen, those with the disease will experience symptoms that include delusions, agitation, aggression and uncooperative with care. Alzheimer is a commonly known dementia disease in which there is no cure and it gets worse as it progresses. The risk of abuse increases in people with health issues such as dementia (Kohn and Verkoek-Oftedahl 2011). Verbal, emotional and psychological abuses are the common abuses that elderly individuals suffered from. Signs of emotional and psychological abuse are being upset, withdrawn, and unusual dementia-like behavior such as rocking and sucking. Name calling, intimidation, threatening, isolating the individual from families and friends are forms of verbal, emotional and psychological abuse. In late adulthood, the social dimension or support system becomes smaller. Majority of older adults have some family, while others do not. Family is the first line of support for older adults when they need care and assistance. Some older adults or elderly individuals often live with their children including grandchildren, while others live with their spouses. It is important to know that elderly abuse is often caused by family members and the least likely to be reported. For those that do not have family and are dependent for care, they are often live in adult residential homes or care facilities where they only people they interact with are the staffs within those settings. Elderly abuse is sometimes caused by individuals working at the care homes. Some individuals of this population experience loneliness and isolation. When an individual is isolated for no apparent reason, it is sometimes can be part of elderly abuse. Counseling Practice: Assess and Strategy Elderly abuse is often the result of certain societal attitudes that contribute to the violence and discrimination against older people. From the American Psychological Association, such factors that contribute to elderly abuse include the devaluation of and lack of respect for older adults and the society’s belief that what goes on in the home is a private â€Å"family matter.† When societal views regarding older people as insignificant, it results in failure to recognize the importance of assuring support, dignity and nonabusive life circumstances for every older individual. When people outside of the family observe or suspect abuse, they may fail to intervene because they believe that it is a family problem and is none of their  problems or they might be afraid that they are dealing with a private matter. Also, the feeling of shame and embarrassment might often make it difficult for older persons or even family members to report and reveal the abuse because they do n’t want others to know that such events are occurring in their families. Counselors need to take into consideration of certain cultural values, beliefs and traditions that influence the family dynamics and intergenerational relationships. These differences can make the situations difficult to distinguish from abuse or neglect. One big problem is older individuals from ethnic minorities or immigrants that do not speak English and have language barriers, financial or emotional dependence that prevent them from seeking or willingness to report abuse. It is important that anyone who works with older people in potentially abusive situations need to be sensitive to cultural differences and intervene accordingly as well as not to ignore signs of abuse. To prevent elderly abuse, counseling for behavioral or personal problems in the family can be helpful. Treating family members with substance abuse can prevent violence against aging adults in the households. In some cases, it may be a best interest to have the older individuals move to a different safer setting or having the older individuals live in nursing home if adult children are not equipped emotionally and physically to support and handle the responsibility of caring for an elderly person. When suspected of elderly abuse, counselors or any other related mental health professionals are mandated to report elderly abuse to adult protective services as required by laws. It is also important not let fear prevent you from reporting any suspicions of abuse taking place. It is important to know that someone’s life can be saved from further harms including death. People in their late adulthood deserve to be treated with respect and dignity. They are our parents, grandparents and love ones who deserve good care and love as they have reached the full stage of their lives. Cited Page Ashford, J. B., LeCroy, C. W., & Lortie, K. L. (2010). Human behavior in the social environment: a multidimensional perspective (4th ed.). Australia: Brooks/Cole, Cengage Learning. Elder Abuse and Neglect: In Search of Solutions. (n.d.). http://www.apa.org. Retrieved November 16, 2013, from http://www.apa.org/pi/aging/resources/guides/elder-abuse.aspx Kohn, R., & Verhoek-Oftedahl, W. (2011). Caregiving and Elder Abuse. Medicine & Health Rhode Island, 94(2), 47–49. OpenStax College. (2013, July 29). Challenges Facing the Elderly. Retrieved from the Connexions Web site: http://cnx.org/content/m42880/1.4/ Resources Two Current Book References Glicken, M. D. (2009). Evidence-based counseling and psychotherapy for an aging population. Amsterdam: Academic. This book is a practical guide for advanced students, social workers, clinicians or anyone in the mental field that work with elderly clients. It covers the most effective evidence-based practices for assessment and treatment of elderly clients. Each chapter of the book directly addresses different range of conditions and disorders that are the most common for the elderly population such as social isolation, elder abuse and neglect, depression, anxiety disorders, terminal illnesses, dementias and so forth. It also prepares readers for conditions that they will encounter in the real world even working with or interacting with the elderly population. Wilson, G. (2000). Understanding old age critical and global perspectives. London: Sage. This book is about understanding old age or the elderly population. It gives readers a wide range of issues and policies on ageing. It provides many theoretical perspectives on ageing in different societies, the trends involving aging adults and what roles should be taken by older people including those who interact with this population. The book explores migration, different health issues, pensions, the structure of family and institutional care as well as it also touches based on elderly abuse. This book is essential for students, nurses, social work, counselors and those who want further understanding of the older population in our society. Journal Article Thompson, H., & Priest, R. (2005). Elder Abuse and Neglect: Considerations  for Mental Health Practitioners. Adultspan Journal, 4(2), 116-128. According to the authors, elder abused is largely an unrecognized problem in the United States and is often untreated. Elder abuse and neglect is so prevalence, that not all incidents are reported. By 2030, the elderly population of late adulthood will double and it is important for mental health practitioners to be aware of intervention, different strategies, consequences, laws and the risk factors that contributed to elder abuse when working with clients. The article addresses the different types of elderly abuse and states real life problems that mental health practitioners including counselors will encounter when working with the population. Educational Internet Website National Center on Elder Abuse (NCEA) www.ncea.aoa.gov The National Center on Elder Abuse or NCEA is directed by the U.S. Administration on Aging. According to the mission of The National Center on Elder Abuse, it is a resource for policy makers, social service and health care practitioners, the justice system, researchers, advocates, and families. The site has prevention strategies and different intervention partners that are good for different work fields such as for those working with older people in the social services, APS, Ombudsman and etc†¦ It provides many different practices that are utilized in different states throughout the United States. Local Referral Source Department of Health and Human Services, Ombudsman Program 7001 A East Parkway Sacramento, CA 95823 Telephone: (916) 875-2000 The Office of Ombudsman provide information, answer questions and resources to address issues. The Office of Ombudsman protects and defends a citizen’s rights.

Enterprise’s success Essay

Do you think that Avis/Hertz will be able to replicate Enterprise’s success in the local car rental market? It’s hard to believe that Avis/Hertz would be able to replicate Enterprise’s success (at least in the near term) in the local car rental market. Given their current dominance in the market, relationships with auto shops/dealerships/insurance companies, and reservation system’s direct interface with insurers, Enterprise is the most well positioned car rental company for discretionary and insurance repair/replacement rentals. Dominance – Enterprise initially sacrificed investment in the airport market in order to dominate the local market. With its 6,000 branches, one wonders how Avis/Hertz would begin to match Enterprise’s footprint? I imagine this could only be accomplished via substantial capital investments on the parts of Avis/Hertz coupled with initial price breaks for customers in order to tear business away from Enterprise. This action, however, would eat into the profitability of said market. Additionally, Avis/Hertz would have to compete with the burgeoning car sharing industry. These obstacles appear to be too significant to overcome so late in the game. Relationships – The ties established between Enterprise and the auto shops/dealerships/insurance companies are deeply rooted and well founded. In order to convince these institutions that an Avis/Hertz relationship would also be beneficial (or would be superior to Enterprise’s), a compelling sales pitch would need to be made. What can Avis/Hertz offer these institutions that Enterprise isn’t currently providing? The products/services of all three-car rental agencies appear to be of equal quality (if not a slight edge given to Enterprise), so what is the end benefit of new relationships to auto shop/dealership/insurance company? Interface – The case does not quantify any initial investments made by the insurers to develop the reservation interface, but one must assume the investments were substantial (either measured in capital or time). In order to be profitable/dominant in the local market, Avis/Hertz would either have to abolish these ties, establish new ones (assuming there are untapped institutions), or run their systems in parallel with Enterprise’s. The latter appears to be most likely, and that could result in profit erosion, as Avis/Hertz would likely have to reduce prices in order to gain market share. I question whether an auto shop/dealer/insurer would even want to train employees how to use a competitor’s system, unless there is a  substantial upside in doing so. Side note: My only reservation in giving Enterprise sole competitive advantage in this space is their apparent penchant for risk. By handling all of its own vehicle sales, has Enterprise merely been lucky or are they simply more skilled at the buying/selling of their fleet? Given Enterprise’s long-term success, one must assume the latter†¦